The CX Tipping Point®

EP 34 - How the VA's Nutrition and Food Services Program Improves the Lives of Veterans ft Dr. Anne Utech

• Dr. Anne Utech, VA • Season 3 • Episode 34

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In this episode of The CX Tipping Point, Martha Dorris spoke to Dr. Anne Utech, the National Director for the Nutrition and Food Services at the Department of Veterans Affairs. Dr. Utech describes her journey at VA, leveraging her experience and expertise in diet and nutrition to serve veterans. Her passion and enthusiasm for the impact that VA’s nutrition and food services programs have had on veterans is inspiring.  Dr. Utech is a 2023 Service to the Citizen Award winner for the Type 2 Diabetes pilot, which resulted in sustained blood sugar control, medication reduction, weight loss, diabetes reversal and improved cardiometabolic health.  

In this discussion, Dr. Utech described:

  1. How VA’s voice of veteran program was instrumental in understanding the veterans’ needs and developing the program 
  2. The use of data to make decisions regarding veterans’ health, included in the Type 2 Diabetes program
  3. Future health and nutrition services efforts to continue improving the health and well being of veterans through nutrition

Dr. Utech's work addresses the urgent issue of diabetes among Veterans and has a significant impact on public health. It sets a new standard for diabetes care, challenges clinical objectives, and serves as a model for federal diabetes policy.

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